Imbris: Taking the Internet by Storm - DSL, Frame, National Dial-UP, Wireless, Domains - The Northwest's Source for their Internet Connection

610 W Hubbard, Suite 125
Coeur d'Alene, ID 83814
Customer Support

Online Account Payment

	To make a secure payment on your Imbris account with your credit card click here. Please keep a copy of the reference number you are given when a credit card payment is accepted.
	To make a secure payment using online check pay, click here. Please allow 2-4 days for online check payment processing. (Note: Do not use online check pay for deliquent accounts.)

Account balances can be paid online as often as you would like, but must be entered manually each time.

Payment Policy

IMBRIS customers are expected to prepay on their account for services offered.
All invoices are due five (5) days from the invoice date. Accounts will be disabled on the due date if payment is not received by that date unless previous arrangements have been made.
Any account that is past due will be assessed a late fee of $5.00.
There will be a $29.00 fee assessed on accounts for insufficient funds, bounced or returned items.
Any account that is disabled for non-payment will be charged a reactivation fee of $10.00.
Normal procedure to reactivate a disabled account is the day the payment in full is received (Monday thru Friday), IMBRIS will reactivate the service by the end of the business day.
If you wish to have service sooner, an expedite fee of $25.00 can be charged to have the service turned back on quicker than normal procedure.

Refund Policy

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Refunds are NOT available for promotional pricing.

If you have any questions about billing procedures, or if your account is past due and you wish to avoid additional fees on your account, please contact the billing department

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