Your Network Identifier
(MAC Address)

Your MAC address is the physical address of your Ethernet card or network interface card (NIC). MAC stands for Media Access Control.

Where you can find your MAC address

Windows 95/98/ME:

· Click on the Start button on your task bar
· Select Run from the Start menu
· When that opens the run window, type "command" and press enter
· When the text window opens, type "winipcfg" and press enter
· Be sure that the Ethernet card is selected.
· Please write down the Physical Address of the card and provide us with that information


Windows NT/2000/XP:

· Click on the Start button on your task bar
· Select Run from the Start menu
· When that opens the run window, type "command" and press enter
· When the text window opens, type "ipconfig /all" and press enter
· Please write down the Physical Address and provide us with that information

Macintosh OS9

· Go to the Apple Menu
· Click on the Apple System Profiler
· Make sure you're on the System Profiler tab, at the top
· Under Network Overview, you'll find Apple Talk under Open Transport
· Pop open Apple Talk triangle so it is pointing down
· In the right hand column, you'll find the hardware address
· Please write down the Physical Address and provide us with that information. Please provide this information early so we can program our servers correctly.

Macintosh OS10 to 10.2

· Click on the "Apple Menu"
· Click on "System Preferences"
· Click on the "Network" icon.
· Select "Built-In Ethernet" under the "Configure" list.
· Click on the "TCP/IP" tab.
· The "Ethernet Address" listed there is your MAC address. Please write this information and provide it to technical support early so we can program our servers correctly.

Macintosh OS10.3

· Launch the "System Profiler" in the Utilities folder
· Select "Network" in the Contents pane on the left.
· Select "Built-In Ethernet" in the upper right pane.
· Your "Ethernet Address" should now be listed in the lower right pane. Please write this information and provide it to technical support early so we can program our servers correctly.


Once this is done, you are setup completely on our side and should be able to connect on the due date set by your phone company


Setting Up Your System for DHCP

Configuring for Windows XP

· Click on the "Start" button
· Click on "My Network Places"
· Click on "View Network Connection" in the Network Tasks frame located in the upper left corner
· Right-click on "Local Area Connection" then click on "Properties"
· Highlight "Internet Protocol (TCP/IP)" and click on the "Properties" button.
· Make sure the dots next to "Obtain an IP address automatically" and "Obtain · DNS server address automatically" are filled in.
· Click on the "OK" buttons to save your settings and close all open windows.


Configuring for Windows 2000

· Right Click on "My Network Places". Left Click on properties when that menu drops down.
· Right Click on "Local Area Connection". Left click on properties when that menu drops down.
· Double click on TCP/IP.
· Click on "Obtain IP address automatically" and "Obtain Name Server Addresses automatically."
· Click OK at the bottom of this window to close it out.
· Close out "My Network Places" window.
· Close all other programs and reboot your machine.


Configuring for Windows NT

· Click on the Start Button
· Go up to settings and select Control Panel
· In the Control Panel Screen, double click on Network
· Select the Protocols tab
· Double Click on TCP/IP Protocol. Click on "Obtain IP address from a DHCP server."
· Click on OK at the bottom of that window to close it out.
· Click on OK at the bottom of the Network box.
· Close out of all other programs and reboot your machine.

Configuring for Windows 95/98/ME

· Click on the Start button
· Go up to settings and select Control Panel
· In the Control Panel Screen, double click on Network
· Double click on TCP/IP for network adapters in the list
· Click on the IP Address tab. This needs to be set to "Obtain IP address automatically."
· Click on the WINS configuration tab. This needs to be set to use DHCP for WINS resolution.
· Click on OK at the bottom of this window to clear it out.
· Click on OK at the bottom of the network properties box.
· Close out of all other programs and reboot your machine.

Configuring for MacOS

· Select AppleTalk from Control Panel.
· In the "Connect Via" dialogue box, click on the down arrow and select Ethernet from the list.
· Configure using DHCP.
· Close out of all programs and reboot the machine.

Configuring for Mac OS 10 to 10.2

· Click on the "Apple Menu"
· Click on "System Preferences"
· Click on the "Network" icon.
· Select "Built-In Ethernet" under the Show list.
· Click on the "TCP/IP" tab.
· Select "Using DHCP" under the Configure list.
· Click the "Apply Now" button.
· Close the Network screen.

Configuring for Mac OS 10.3

· Click on the "Apple Menu"
· Click on "System Preferences"
· Click on the "Network" icon.
· Select "Built-In Ethernet" under the Show list.
· Click on the "TCP/IP" tab.
· Select "Using DHCP" under the Configure IPv4 list.
· Click the "Apply Now" button.
· Close the Network screen.

You should now be able to connect to the Internet.


Be certain that your DSL modem, usually provided by your phone company, has three green lights and your phone company has activated your phone line to transfer data via DSL.