When you receive the error message "Unable to Connect to <Web Address>," it means your Web browser cannot get to the Web site you want. There are a variety of reasons why this might happen. The Web address you typed may be incorrect. The Web site may have moved or may no longer exist. The Web server may be shut down or busy. Or there might even be network problems on the Internet.

Steps you can take include:

• Make sure that the Web address (or URL) that you typed exactly matches the address you were given. Check that the capitalization matches, that all words are spelled properly, and that all the punctuation, like dots (.) and slashes (/), are correctly placed.

• If you believe the URL is correct, the problem may be with the Web server. The server may be down, or too many people may be trying to access the server at once. Wait a moment and click the Reload button to try again.

• Try connecting to other Web sites. If you can connect to other sites, the problem is probably with that one site so try again later. If you're having problems connecting to other sites though, you might be having a problem with your connection or your computer.