When you receive the error message "Unable to Connect to <FTP site>," it means your FTP program or Web browser cannot get to the FTP site you want. There are a variety of reasons why this might happen. The FTP site address you typed may be incorrect. The FTP site may have moved or may no longer exist. The FTP server may be shut down or busy. There might even be network problems on the Internet. Or, the FTP server may not be allowing anonymous logins.

Steps you can take include:

• Make sure that the FTP site address that you typed exactly matches the address you were given. Check that the capitalization matches, that all words are spelled properly, and that all the punctuation, like dots (.) and slashes (/), are correctly placed. (A proper FTP site address looks like ftp://ftp.imbris.com).

• If you believe the FTP site address is correct, the problem may be with the FTP server. The server may be down, may not be allowing anonymous logins, or too many people may be trying to access the server at once. Try again.

• Try connecting to other FTP sites. If you can connect to other sites, the problem is probably with that one site so try again later. If you're having problems connecting to other sites though, you might be having a problem with your connection or your computer.